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Welcome!
1. What are the primary objectives of your call center services OR telemarketing campaign?  (please check all that apply) *
Order taking/sales
Provide customer service
Technical support
Respond to and manage email
Application processing
Generate and qualify inbound leads
Schedule appointments
 		 Generate and qualify leads
Sell products or services
Perform research and surveys
Announce an event
Register people for an event
Update and clean a list
Other (please specify):
     
2. How many Inbound calls or Outbound prospects do you expect?

Inbound
Not Sure
1 to 499
500 to 1,999
2,000 to 4,999  
5,000 to 9,999
10,000 to 19,999
20,000+
Outbound
 Not sure  
1 to 1,499
1,500 to 4,999
5,000 to 9,999
10,000 to 49,999
50,000+
3.
Who are you primarily targeting?
 Consumers
Small businesses (less than 100 employees)
Medium-sized businesses (100 to 1,000 employees)
Large businesses (more than 1,000 employees)
Non-profit organizations
Other 		What type of call center outsourcing coverage do you need?
 Dedicated 24-hour coverage
Normal business hours coverage only
Weekend and holiday coverage in addition to normal business hours

Do you need the telemarketing services supplier to provide you with a list of prospects?
Yes - I'll need a prospect list
No - I'll supply my own prospect list Not sure

4. What is your estimated budget for call center activities or your telemarketing campaign?
 $1,499 or less
$1,500 - 2,499
$2,500 - 4,999
$5,000 - 9,999
$10,000 - 19,999
$20,000 - 49,999
$50,000 - 99,999
$100,000+
5.
When do you want to start your call center outsourcing activities?
ASAP
In two weeks
In one month
More than two months 		Are you looking for a one-time campaign or an on-going program?
 One-time campaign
Ongoing program
6. What is the five digit ZIP code for your office location?
NOTE: We only serve U.S. businesses at this time.
7.
Do you need a toll free number?
Yes
No
Not Sure 		 
8.
What additional call center services will you need?
(Please check all that apply)
Daily and weekly reporting
Credit card processing
Web-enabled stations
Product fulfillment
Direct mail
Script writing
Other 		What additional services do you need? (please check all that apply)
Daily and weekly reporting
Script writing
Direct mail
Product fulfillment
Other
9. If applicable, briefly describe your company's products and/or services
10. Please describe the objective of your campaign or any requirements you may have for call center service
11. Personal Contact Information
First Name
Last Name
Title/Function
Email Address
Phone Number
12. Your Company Information
Company Name
Street Address
City
State
Zip
Company Size
(# of employees)

             

 

 

 

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