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Test
Drive Our Services – Pilot
Programs
Lead Generation & Appointment Setting
300 Hours Outbound at $32.00 per hour
500 Hours Outbound at $30.00 per hour
100 Hours* Inbound at .75 cents per minute
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(*minimum,
shared-environment, all USD based currency. Inbound based upon 45 minutes
per hour.)
Test Drive - Pilot Programs
It is natural for companies that haven’t done a
telemarketing campaign in the past to do a Pilot Program. We do this so we
can evaluate our solutions in your overall strategy. Our Pilot Program will
allow your organization to see if call center operations are right for its
business strategy without a heavy commitment.
The Pilot Program we are offering is very competitive - we
cut our margins close for Pilots because we do not pass on set up times and
other costs to the client. We want to be fair to you for trusting us with
your business. We only prosper by putting your project on a long term basis.
We can only do this if we are producing the results you want.
Our pilots run for a 300 hour minimum. It would be foolhardy
to judge the results of an ongoing campaign for a 10-100 hour test like some
other telemarketing companies offer.
The first 100 hours or so of doing the pilot will teach our
agents what objections or techniques to employ, and we then spend the
succeeding hours perfecting your sales pitch. By the time we reach the 100
hour mark, we will have set the necessary benchmarks and will allow you a
more accurate computation of your “Return on Investment” (ROI). After
gathering call success data we can then proceed to discuss different
compensation structures.
One of the main objectives of doing a test is to evaluate
different call center methods to produce the results you want. After
completion of the test we will have a much better feel on what works best to
push your project post-pilot.
During the test phase, we would be in touch with you
constantly. We will be going over the call script, protocols of how you want
your calls to be handled, and Agent training. Our agents will develop a call
script and a detailed plan how to answer consumers' questions and concerns
regarding your product or service. Product and service familiarization are
essential so that our agents can sell from a position of confidence.
We can help you generate your call list or will gladly
accept any list you give us. Call list quality is paramount to the success
of the campaign. If you do not have a call list, just tell us who uses your
service and we can take it from there.
After the initial 300 -500 hour pilot test - the lead/appointments
charges are as follows:
Program Compensation For Appointments/Leads
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Consumer or Lower-Level Decision Maker
Building rapport with consumers and lower level management is generally
based on the product or service that is being marketed. The average
client cost per appointment generated ranges from $200 -$275.
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Management or Executive Level Decision
Maker (Two-Step Process)
As this level represents the majority of the business population that is
considered to be within reach the challenge becomes time-served and
persistence. The average client cost per appointment generated ranges
from $300 - $375.
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CEO,COO,CFO,CIO,VP, High-Level
Decision Maker (Multi-Level Process)
In consideration of the complexities and time that it takes to develop
relationships at this level in the organization each program is managed
and priced based on a comprehensive evaluation of the program goals,
targeted company(s) and business solution being offered. Once the bases
of the program has been defined then an hourly rate is set.
** All Executive level appointments include confirmation calls and
re-scheduling if necessary
** Pricing is subject to change; start-up fees are invoiced separately
and not included in appointment/lead compensation.
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Call For Information 1-877-584-7147 |